WONC uses the information you provide to understand your request and respond. Website chat is provided through 99Inbox; it stores conversation content, contact details you enter and technical session information needed to provide the chat.
Use a business contact address where practical. Share only the information needed for the issue. A support conversation is not a place for full card numbers, security codes, passwords, authentication codes or customer exports.
Read the WONC privacy notice for details about enquiries, chat and payment requests. To request a correction or deletion, contact WONC using the email associated with the request. We may need to verify your identity or authority before acting.
Each client should use their assigned dashboard access. Contact WONC to review access when staff change, a domain moves or website ownership changes. Do not share another client's account.